Shipping Info
We dispatch all online orders from our Auckland warehouse, delivering nationwide across New Zealand.
Every order is tracked for your peace of mind. Once your parcel has been shipped, you’ll receive
an email with your tracking link so you can follow its journey from our warehouse to your doorstep.
🚚 Delivery Costs
-Free shipping for orders $50 NZD and above
-$6 NZD flat rate for orders under $50 NZD
-No additional fees for rural delivery — though please allow a little extra time for these areas.
📦 Delivery Partner
We partner with Zappy.nz to handle
all deliveries. They provide reliable nationwide coverage and up-to-date parcel
tracking.
Once your order has been dispatched, Zappy.nz is best placed to assist with
delivery-related questions or tracking updates.
All products are stored and shipped directly from our Auckland warehouse.
Delivery Timeframes
Orders placed before 12PM (midday) are usually processed and shipped the same day.
Orders placed after 12PM will be dispatched the next business day.
Delivery times vary depending on your location: Most parcels
are delivered within 1 business day after dispatch — especially in urban areas.
Please allow an additional 1–2 days for rural deliveries or during busy periods.
(Delivery timeframes are estimates and may vary due to courier delays, weather conditions, or seasonal demand.)