Shipping Info

We dispatch all online orders from our Auckland warehouse, delivering nationwide across New Zealand.

Every order isย trackedย for your peace of mind. Once your parcel has been shipped, youโ€™ll receive

an email with your tracking link so you can follow its journey from our warehouse to your doorstep.

๐Ÿšš Delivery Costs

Area Order Non-
Signature
Signature
Required
Urban <$50 NZ$6 NZ$7
Urban โ‰ฅ$50 Free NZ$1
Rural <$50 NZ$9 NZ$10
Rural โ‰ฅ$50 NZ$3 NZ$4

ย 

๐Ÿ“ฆ Delivery Partner

We partner with GoSweetSpotย to handle
all deliveries. They provide reliable nationwide coverage and up-to-date parcel
tracking.

Once your order has been dispatched, GoSweetSpot is best placed to assist with
delivery-related questions or tracking updates.

All products are stored and shipped directly from our Auckland warehouse.

Delivery Timeframes

Orders placedย before 12PM (midday)ย are usuallyย processed and shipped the same day.

Orders placedย after 12PMย will be dispatched theย next business day.

Delivery times vary depending on your location: Most parcels
are deliveredย within 1 business dayย after dispatch โ€” especially in urban areas.

Please allow an additionalย 1โ€“2 days for rural deliveriesย or during busy periods.

(Delivery timeframes are estimates and may vary due to courier delays, weather conditions, or seasonal demand.)

๐Ÿ”Tracking Your Order

Youโ€™ll receive an automated tracking link via email once your parcel leaves our warehouse.

Tracking is provided byย Zappy.nz, ensuring you can follow your delivery every step of the way.

โš ๏ธ Important Notes

While we do our best to ensure a smooth delivery process, we are not responsible forย unexpected

courier delaysย orย charges incurred after dispatch.

Please ensure your delivery details are correct before completing checkout - incorrect addresses

may cause delays or failed deliveries.